LYFA Bags

Carry Elegance

LYFA Bags
Legal

Return Policy

Not the right fit? Here's how easy returns and exchanges work.

Last updated: July 1, 2026

Return Window

Unused items in their original packaging can be returned or exchanged within 15 days of delivery. Items showing signs of use, damage, or missing tags are not eligible for return.

How to Start a Return

Sign in and visit your Order History to request a return or exchange, or contact our support team with your order number.

Refunds

Once your returned item passes quality inspection, refunds are processed to your original payment method within 5–7 business days. Manufacturing defects are refunded in full, including original shipping charges.

Exchanges

Prefer a different color or style? We offer free exchanges within the same 15-day window, subject to stock availability.

Non-Returnable Items

Customized, personalized, or private-label wholesale orders are final sale and not eligible for return unless defective.

Wholesale Returns

Bulk and wholesale orders follow the return terms outlined in your dealer agreement. Contact your account manager for assistance with a wholesale return.

Questions about this policy? Contact our team.

Stay in the loop

New arrivals, wholesale offers, and craftsmanship stories — straight to your inbox.

No spam. Unsubscribe anytime.